Thanks for choosing Teamgee. To track your order, feel free to contact us at tgmonitor_shopify@outlook.com for the tracking information.

Delivery Time

Total Delivery Time= Processing Time + Transit Time

Processing Time

Orders usually ship within 1-2 business days of confirmation/payment. Weekend orders may experience delays.

Transit Time and Shipping Costs

*Products are only available in the United States, Canada, and Mexico.

*We ship to the United States except for Puerto Rico/Hawaii/Alaska/Guam/Armed Forces Americas/Armed Forces Europe/Armed Forces Pacific.

*We ship to Canada except for Yukon, Northwest Territories, Nunavut.

Taxes

All shipments from us are not subject to delivery taxes. If the parcel is subject to customs inspection in the destination country, the customer must pay import taxes, duties and other taxes. For more information about customs fees, duties, and taxes, we recommend contacting your local customs office. We apologize for any inconvenience and hope you can understand.

Tracking

Once your order has shipped, you will receive an email notification with a tracking number. Please allow 24 hours for the tracking number to be activated. Please note that tracking information may take 48 to 72 hours to update. If you have any problems tracking your package, please contact us and we will assist you within 48 hours.

Other issues

Before the order is shipped, we can help you change the address or cancel the order. We will not be able to intervene once the package has been shipped.

Contact Us

If you have any questions about the orders, please feel free to contact us!

Email: tgmonitor_shopify@outlook.com

Working time: Mon-Sat 9:00 AM - 5:00 PM [GMT+8]